Retry with Wi-Fi OFF, if already off, retry with Wi-Fi ON.

If email account set-up does not appear to be occurring, verify your email POP3/IMAP port, server and security requirements for incoming mail.Ģ.

Email should start appearing if corrected.

Re-open Email application from applications, then touch Refresh.

If Use secure connection is checked, uncheck it. however, if Use secure connection is unchecked when issue occurs, check it on.

Scroll down to and touch Incoming settings.

Select the account that is having the issue.

Click Finish to close the Change Account window.Īll items are synchronized with the Outlook application.There are a few things you can try if you are not receiving email, but your email account is set-up correctly:įor every account that is having this issue.In the Test Account Settings pop-up window, click Close.Under the Email tab, select your account and click Change.From the drop-down menu, select Account Settings.The Administrators can modify the default values using the GPO registry.įor more information, please refer to the Microsoft article Only a subset of your Exchange mailbox items are synchronized in Outlook. Depending on the disk storage occupied, the other options are 1, 3, or 12 months. This issue occurs when the Cached Exchange mode the Mail to keep offline setting is configured to a value other than All. This article provides information on the root cause of this issue and how to synchronize all the emails in the Exchange Activesync account.

There are cases where Outlook with Exchange Activesync synchronizes items partially. During the Outlook startup or restart, the user account data is being synced from the Kerio Connect server.

Outlook email not syncing to phone